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Hi,
Website working fine, but I cannot get into cpanel. Apparently the server is taking too long to respond. This is a farily frequent problem. What's the story... it's very annoying! www.batesbryanwedding.com Thanks, TB |
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Hi!
Are you using www.batesbryanwedding.com/cpanel to login or http://batesbryanwedding.com:2082 ? Try the second option if you haven't yet, see if it happens again, I think there's a cpanel bug on the build we're running, on the weekend we will update all cPanel servers. We're sorry for the inconvenience this has caused you. Francisco |
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Hi Francisco... neither works I'm afraid. I have tried:
www.batesbryanwedding.com/cpanel www.batesbryanwedding.com:2082 batesbryanwedding.com/cpanel batesbryanwedding.com:2082 Help! |
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Quote:
cPanel should have been updated and everything should be running as regularly. Let me know if you experience this in the future. FYI; You can send support tickets and mark it as "Emergency" or "Critical" and send it to the Support Department of our helpdesk, someone will take care of it and fix cPanel issues if I am not around. Francisco |
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Quote:
Did this happen at 10:15 AM GMT? So I can check the server logs to see if any services have failed, or if there's a glitch. You can also access the site on http://mainstream.navigatoris.us:2082 that is the main hostname and should ALWAYS work. Francisco |
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Okay, my bad! It was the corporate router after all. I think they changed it over the last few days, as I have occassionally had access. Please disregard all of the above while I hang my head in shame!
Thanks for the swift responses once again! |