Navigator Internet Solutions, Inc | Community  

Go Back   Navigator Internet Solutions, Inc | Community > Interactive Forums > Support & Questions
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Welcome to the Navigator Internet Solutions, Inc | Community forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.

Support & Questions Do you want to make public your Support Question? Feel free to post and you will receive a reply You don't need to be registered to post/reply here.

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 01-25-2006, 04:21 PM
TonyB TonyB is offline
Junior Member
 
Join Date: Jan 2006
Posts: 12
Default Intermittent (but frequent) cpanel issues

Hi,

Website working fine, but I cannot get into cpanel. Apparently the server is taking too long to respond.

This is a farily frequent problem. What's the story... it's very annoying!

www.batesbryanwedding.com

Thanks,

TB
Reply With Quote
  #2 (permalink)  
Old 01-25-2006, 04:26 PM
NIS-Francisco's Avatar
NIS-Francisco NIS-Francisco is offline
Administrator
 
Join Date: Dec 2003
Posts: 528
Send a message via ICQ to NIS-Francisco Send a message via AIM to NIS-Francisco Send a message via MSN to NIS-Francisco Send a message via Yahoo to NIS-Francisco
Default

Hi!

Are you using www.batesbryanwedding.com/cpanel to login or
http://batesbryanwedding.com:2082 ?

Try the second option if you haven't yet, see if it happens again, I think there's a cpanel bug on the build we're running, on the weekend we will update all cPanel servers.

We're sorry for the inconvenience this has caused you.

Francisco
__________________
Best Regards,
Francisco Mazzeo
Navigator Internet Solutions, Inc
Resource-Shack
Reply With Quote
  #3 (permalink)  
Old 01-25-2006, 04:43 PM
TonyB TonyB is offline
Junior Member
 
Join Date: Jan 2006
Posts: 12
Default

Hi Francisco... neither works I'm afraid. I have tried:

www.batesbryanwedding.com/cpanel
www.batesbryanwedding.com:2082
batesbryanwedding.com/cpanel
batesbryanwedding.com:2082

Help!
Reply With Quote
  #4 (permalink)  
Old 01-26-2006, 01:34 AM
NIS-Francisco's Avatar
NIS-Francisco NIS-Francisco is offline
Administrator
 
Join Date: Dec 2003
Posts: 528
Send a message via ICQ to NIS-Francisco Send a message via AIM to NIS-Francisco Send a message via MSN to NIS-Francisco Send a message via Yahoo to NIS-Francisco
Default

Quote:
Originally Posted by TonyB
Hi Francisco... neither works I'm afraid. I have tried:

www.batesbryanwedding.com/cpanel
www.batesbryanwedding.com:2082
batesbryanwedding.com/cpanel
batesbryanwedding.com:2082

Help!
Alright, fixing it manually right now.

cPanel should have been updated and everything should be running as regularly.

Let me know if you experience this in the future.

FYI; You can send support tickets and mark it as "Emergency" or "Critical" and send it to the Support Department of our helpdesk, someone will take care of it and fix cPanel issues if I am not around.

Francisco
__________________
Best Regards,
Francisco Mazzeo
Navigator Internet Solutions, Inc
Resource-Shack
Reply With Quote
  #5 (permalink)  
Old 01-26-2006, 06:24 AM
TonyB TonyB is offline
Junior Member
 
Join Date: Jan 2006
Posts: 12
Default

Its now working fine, thanks! I'll let you know if there are any more issues.

Cheers,

TB
Reply With Quote
  #6 (permalink)  
Old 01-30-2006, 06:15 AM
TonyB TonyB is offline
Junior Member
 
Join Date: Jan 2006
Posts: 12
Default

Hi there,

Can we look at this again. Once more, I cannot login to cpanel using any of the URL variations?!

What is causing this?

Cheers,

TB
Reply With Quote
  #7 (permalink)  
Old 01-30-2006, 01:36 PM
NIS-Francisco's Avatar
NIS-Francisco NIS-Francisco is offline
Administrator
 
Join Date: Dec 2003
Posts: 528
Send a message via ICQ to NIS-Francisco Send a message via AIM to NIS-Francisco Send a message via MSN to NIS-Francisco Send a message via Yahoo to NIS-Francisco
Default

Quote:
Originally Posted by TonyB
Hi there,

Can we look at this again. Once more, I cannot login to cpanel using any of the URL variations?!

What is causing this?

Cheers,

TB
Hi,

Did this happen at 10:15 AM GMT? So I can check the server logs to see if any services have failed, or if there's a glitch.

You can also access the site on http://mainstream.navigatoris.us:2082 that is the main hostname and should ALWAYS work.

Francisco
__________________
Best Regards,
Francisco Mazzeo
Navigator Internet Solutions, Inc
Resource-Shack
Reply With Quote
  #8 (permalink)  
Old 02-01-2006, 01:06 PM
TonyB TonyB is offline
Junior Member
 
Join Date: Jan 2006
Posts: 12
Default

Okay, my bad! It was the corporate router after all. I think they changed it over the last few days, as I have occassionally had access. Please disregard all of the above while I hang my head in shame!

Thanks for the swift responses once again!
Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 06:57 AM.


Powered by: vBulletin
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.0.0 RC6
Copyright © 2003-2005 Navigator Internet Solutions, Inc (NIS - NavigatorIS). All Rights Reserved.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106