Navigator Internet Solutions, Inc | Community  

Go Back   Navigator Internet Solutions, Inc | Community > Interactive Forums > Support & Questions
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Welcome to the Navigator Internet Solutions, Inc | Community forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.

Support & Questions Do you want to make public your Support Question? Feel free to post and you will receive a reply You don't need to be registered to post/reply here.

Reply
 
LinkBack Thread Tools Display Modes
  #11 (permalink)  
Old 08-11-2006, 01:47 PM
NIS-Francisco's Avatar
NIS-Francisco NIS-Francisco is offline
Administrator
 
Join Date: Dec 2003
Posts: 528
Send a message via ICQ to NIS-Francisco Send a message via AIM to NIS-Francisco Send a message via MSN to NIS-Francisco Send a message via Yahoo to NIS-Francisco
Default

Quote:
Originally Posted by Angel
Dear Mr. Francisco:

I at least, am very happy with this hosting service.

Maybe can that exists other greater and important servants or solutions, but you have demonstrated to your professionalism and knowledge to me to do in many occasions offering customized excelent support until even in software that I use, thing to which is not forced.

We are with you!

Thank you for the kind words Angel.

I am fixing cPanel right now.
__________________
Best Regards,
Francisco Mazzeo
Navigator Internet Solutions, Inc
Resource-Shack
Reply With Quote
  #12 (permalink)  
Old 08-11-2006, 01:56 PM
NIS-Francisco's Avatar
NIS-Francisco NIS-Francisco is offline
Administrator
 
Join Date: Dec 2003
Posts: 528
Send a message via ICQ to NIS-Francisco Send a message via AIM to NIS-Francisco Send a message via MSN to NIS-Francisco Send a message via Yahoo to NIS-Francisco
Default

cPanel access is back.

Can someone confirm is e-mail (POP3) and FTP is working as expected? -- I've started those services and appear to be running normally.
__________________
Best Regards,
Francisco Mazzeo
Navigator Internet Solutions, Inc
Resource-Shack
Reply With Quote
  #13 (permalink)  
Old 08-11-2006, 02:09 PM
SafetyMan SafetyMan is offline
Gold Member
 
Join Date: Jul 2005
Posts: 9
Default Thanks Francisco

I'd just like to say that Francisco was very prompt and professional in how he handled this little crisis. This definitely wasn't his fault, and a quick google news search will reveal just how widespread this problem has been beyond Navigatoris.

I'm very happy here with this provider. And I intend to stay.
Reply With Quote
  #14 (permalink)  
Old 08-11-2006, 02:15 PM
NIS-Francisco's Avatar
NIS-Francisco NIS-Francisco is offline
Administrator
 
Join Date: Dec 2003
Posts: 528
Send a message via ICQ to NIS-Francisco Send a message via AIM to NIS-Francisco Send a message via MSN to NIS-Francisco Send a message via Yahoo to NIS-Francisco
Default

Hello,

I am going to contact cPanel - to see if there's a script or a way to restore or move the index.php from the backups to the current accounts.

Because, the Restore Backups option will overwrite the mySQL DB's and e-mail configuration of the account and restore it when the backup was created.

Just a reminder, the backups are done each Sunday at 1AM. Will get back to you guys.

In the meantime, if you need a quick fix, you can upload your backup of the index.php that was placed before or post here and I will restore it manually.

I could do it all manually, but restoring over 300 index.html or .php is a pain and I would have to stay all day on it.

Francisco
__________________
Best Regards,
Francisco Mazzeo
Navigator Internet Solutions, Inc
Resource-Shack
Reply With Quote
  #15 (permalink)  
Old 08-11-2006, 02:19 PM
McPete McPete is offline
Junior Member
 
Join Date: Jan 2005
Posts: 8
Default

Quote:
Originally Posted by NIS-Francisco

In the meantime, if you need a quick fix, you can upload your backup of the index.php that was placed before or post here and I will restore it manually.

I could do it all manually, but restoring over 300 index.html or .php is a pain and I would have to stay all day on it.

Francisco
Hey,

Would you mind restoring the backup for mcpete.org please.

My backup is currently at a different location to me...

Thanks,

Pete.
Reply With Quote
  #16 (permalink)  
Old 08-11-2006, 02:27 PM
lbarriocanal lbarriocanal is offline
Junior Member
 
Join Date: Dec 2004
Location: Burgos- España
Posts: 25
Default All the index.php and index.html are corrupted

Hello

All the index.php and index.html in all folders and subfolders are corrupted.
I can restore all the public_html whith no problem.


Sorry for my english
Reply With Quote
  #17 (permalink)  
Old 08-11-2006, 02:29 PM
NIS-Francisco's Avatar
NIS-Francisco NIS-Francisco is offline
Administrator
 
Join Date: Dec 2003
Posts: 528
Send a message via ICQ to NIS-Francisco Send a message via AIM to NIS-Francisco Send a message via MSN to NIS-Francisco Send a message via Yahoo to NIS-Francisco
Default

Quote:
Originally Posted by McPete
Hey,

Would you mind restoring the backup for mcpete.org please.

My backup is currently at a different location to me...

Thanks,

Pete.
I have restored a .tar.gz backup I found on the secondary drive, it seems like some backup data has been corrupted.

I only restored the index.html of public_html - let me know if it's the one. Have you done any full backups lately?

If you have a backup in your home directory that has the index.php we need I can restore only that from it. Since it seems like your backup on the system (only the index) has been corrupted.

Francisco
__________________
Best Regards,
Francisco Mazzeo
Navigator Internet Solutions, Inc
Resource-Shack
Reply With Quote
  #18 (permalink)  
Old 08-11-2006, 02:35 PM
NIS-Francisco's Avatar
NIS-Francisco NIS-Francisco is offline
Administrator
 
Join Date: Dec 2003
Posts: 528
Send a message via ICQ to NIS-Francisco Send a message via AIM to NIS-Francisco Send a message via MSN to NIS-Francisco Send a message via Yahoo to NIS-Francisco
Default

Quote:
Originally Posted by lbarriocanal
Hello

All the index.php and index.html in all folders and subfolders are corrupted.
I can restore all the public_html whith no problem.


Sorry for my english
Vas a subir los index.html tu?
__________________
Best Regards,
Francisco Mazzeo
Navigator Internet Solutions, Inc
Resource-Shack
Reply With Quote
  #19 (permalink)  
Old 08-11-2006, 02:53 PM
lbarriocanal lbarriocanal is offline
Junior Member
 
Join Date: Dec 2004
Location: Burgos- España
Posts: 25
Default

Quote:
Originally Posted by NIS-Francisco
Vas a subir los index.html tu?
Si me dejas una copia de seguridad puedo sustituir todo el public_html sin problemas
Bueno, con algunas precauciones ya que había anulado algunos componentes de Joomla que eran vulnerables.

Last edited by lbarriocanal : 08-11-2006 at 02:57 PM.
Reply With Quote
  #20 (permalink)  
Old 08-11-2006, 02:58 PM
NIS-Francisco's Avatar
NIS-Francisco NIS-Francisco is offline
Administrator
 
Join Date: Dec 2003
Posts: 528
Send a message via ICQ to NIS-Francisco Send a message via AIM to NIS-Francisco Send a message via MSN to NIS-Francisco Send a message via Yahoo to NIS-Francisco
Default

Quote:
Originally Posted by lbarriocanal
Si me dejas una copia de seguridad puedo sustituir todo el public_html sin problemas
Bueno, con algunas precauciones ya que había anulado algunos componentes de Joomla que eran vulnerables.
root@mainstream [/backup/weekly]# ls -la oeduc.tar.gz
-rw------- 1 root root 314817905 Jul 31 2005 oeduc.tar.gz

El Julio 31 fue la ultima creacion del archivo comprimido, quieres que te lo facilite?
__________________
Best Regards,
Francisco Mazzeo
Navigator Internet Solutions, Inc
Resource-Shack
Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 09:08 AM.


Powered by: vBulletin
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.0.0 RC6
Copyright © 2003-2005 Navigator Internet Solutions, Inc (NIS - NavigatorIS). All Rights Reserved.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106