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Old 05-20-2004, 04:57 PM
Spydie Spydie is offline
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I have one IP address for my server, just I was told I get 5, what are they?
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Old 05-20-2004, 05:02 PM
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NIS-Francisco NIS-Francisco is offline
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Greetings,

On your Welcome eMail, it is your IP in the following format:

21.22.22.22-28 (Making up the numbers)

It means your IP is from the 21.22.22.22 to the 28 Like:

21.22.22.22
21.22.22.23
21.22.22.24
21.22.22.25
21.22.22.26
21.22.22.27
21.22.22.28

If you have any more questions, don't hesitate to ask.

Thanks for your Business,
Francisco.
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Old 05-20-2004, 05:19 PM
Spydie Spydie is offline
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yes, why can't I get to WHM?
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Old 05-20-2004, 05:21 PM
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NIS-Francisco NIS-Francisco is offline
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Quote:
yes, why can't I get to WHM?
You must Setup WebHostManager, wich is on Port 2086... We can configure it for you, but please send a Support ticket so we can work on your server, since we need the root password.

The HelpDesk is located at http://Navigatoris.Info

Thank You,
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Old 05-20-2004, 05:24 PM
Spydie Spydie is offline
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I try to go there but I recieve "The page cannot be displayed"
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Old 05-20-2004, 05:26 PM
NIS-Brandon NIS-Brandon is offline
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Try http://help.navigatoris.net/
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Old 05-21-2004, 01:46 PM
Spydie Spydie is offline
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ok, I sent this in to the help desk too.

I ping my ip addresses right?

NO RESPONSE

100% loss. I find this kind of odd!

There can be only a couple reasons why the ips won't respond.

1. The pc is not running.
2. The Cat 5 is not secure into the machine.
3. Can't think of that reason right now, I'm a little upset.

Resolution is necessary!
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Old 05-21-2004, 03:39 PM
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NIS-Francisco NIS-Francisco is offline
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Hello,

Please open a support ticket, and we will reboot the machine for you.
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Old 05-21-2004, 03:51 PM
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NIS-Francisco NIS-Francisco is offline
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Hello,

Apparently, there's a problem with the Hardware of the machine, I will check this further and Inform you via the HelpDesk ticket you opened.

Thank you,
Francisco
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Old 05-21-2004, 05:30 PM
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NIS-Francisco NIS-Francisco is offline
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Resolved via HelpDesk, just updating.

Thank you for your Business
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