all my site go down

[bryan]

It seems almost every night around 11:00pm hawaii time I can't get to any of my domains that are hosted here. I can go anywhere else on the web, but I can't even get to this forum or my billing and I can't get to my cpanel, then usualy about a half hour later everythings back to normal.
Is there a reason for this like maintenance??

[NIS-Francisco]

Hello Bryan,

* I will investigate the Apache logs and see what the problem is. I will keep you updated.

[NIS-Francisco]

Could you tell me, when you try to access the server, do you use yourdomain.com/cpanel or IP/cpanel?

It can be NAMED failing causing all the domains not to resolve or Apache.

Originally Posted by Francisco

Could you tell me, when you try to access the server, do you use yourdomain.com/cpanel or IP/cpanel?

* It can be NAMED failing causing all the domains not to resolve or Apache.

I use mydomain.com/cpanel so when I can't get to my domain thats why I can't get to cpanel either I suppose. I checked the time on your server and it usualy happens around 4am server time.

[NIS-Francisco]

Yes,

It seems like Apache failed at that time today:

Navigator Internet Solutions, Inc.
DOWN at Nov 18 2004 05:15 AM (GMT -4:00)
Err: invalid HTTP response (first line of response: "&quot

Navigator Internet Solutions, Inc.
UP at Nov 18 2004 05:20 AM (GMT -4:00)
Was down for: 05min

That's using HyperSpin monitoring service with 5 mins intervals. We will further investigate the cause.

Thanx for looking into this, it's not a big problem, my sites up when people are up, it's just that i'm usually trying to do my web design work @ 11pm my time and that's the same time it seems to screw up. Everytime this happens I worry that you might be going out of business or something like that and I really don't want that to happen. I really love that service that I get from you!!

[NIS-Francisco]

Originally Posted by Bryan G

Thanx for looking into this, it's not a big problem, my sites up when people are up, it's just that i'm usually trying to do my web design work @ 11pm my time and that's the same time it seems to screw up. Everytime this happens I worry that you might be going out of business or something like that and I really don't want that to happen. I really love that service that I get from you!!

Thank you for your comments.

Currently, I'm trying to narrow the problems with cPanel Support team. They have slow responses so I'm trying to get help on the IRC Channel at this moment.

However, if this happends again please check if you can visit the webmail (http://65.254.49.202:2095) and cPanel (http://65.254.49.202:2082) and should work, since the logs only reports Apache (webserver) as the failing one, Webmail, cPanel, Anti-virus, Domain name Servers and eMail servers, including frontpage seem to be online when that happends. So it's most probably only an Apache issue.

As I said early, I'm trying to fix this as soon as possible, however. I need to get in touch with the cPanel Developers so we can see if there's any dependency unmet that is making the server to fail.

Thank you for your Patience, it is really appreciated.

[NIS-Francisco]

I'm going to Recompile Apache+PHP and see if this helps to fix the problem.

[NIS-Francisco]

I've Re-installed Apache and PHP, let me know if this "downtime" happends again to see for an another possible solution.

Thank you.

Originally Posted by Francisco

I've Re-installed Apache and PHP, let me know if this "downtime" happends again to see for an another possible solution.

Thank you.

No problem, I'll be working on this again tonight.
When the problem happens I can't even get here.
I'll let ya know if and when it happens again, thanx again for the support.